Kraken Review 2026: Low Fees, Strong Security, and What to Know Before You Sign Up

TG

By Timmy Grimberg · Founder & SEO Director · Last Updated:

DisclaimerCrypto is a high-risk asset class. This article is for informational purposes only and does not constitute financial advice. TheTokener may earn a commission if you click affiliate links on this page. Full disclaimer.

Kraken was founded in 2011, making it one of the oldest crypto exchanges still operating. In 13 years, it has never lost customer funds to a hack. This review covers fees, safety, coin selection, and who Kraken actually suits in 2026.

Kraken

★★★★4.2/5

Kraken is one of the most trusted crypto exchanges in the world, founded in 2011. Low fees on Kraken Pro (0% maker, 0.26% taker), 550+ assets, 24/7 phone support, and a 12-year hack-free record. Best for intermediate to advanced traders.

Pros

  • Never hacked or lost customer funds in 12+ years of operation
  • Kraken Pro fees: 0% maker / 0.26% taker for most traders
  • 550+ cryptocurrencies available
  • 24/7 live customer support including phone
  • On-chain staking for 20+ coins including ETH and DOT
  • Available in 190+ countries
  • Advanced trading: margin, futures, and spot markets

Cons

  • Standard (non-Pro) buy fees are high: 1.5% + spread
  • Trustpilot score is low (1.4/5) due to KYC complaints, not security issues
  • Not available in New York or Washington state
  • KYC verification can take several days
  • Interface is not as beginner-friendly as Coinbase

Quick Verdict

Kraken is the right exchange for intermediate US investors who want low fees, a wide asset selection, and confidence in the platform's security record. On Kraken Pro, maker fees start at 0% and taker fees sit at 0.26% for most traders. That is cheaper than Coinbase Advanced at every volume tier below $50,000 per month. The exchange has operated since 2011 without a single loss of customer funds, which puts it in a category of one among regulated US platforms.

Who should not use Kraken: absolute beginners who want the smoothest possible onboarding. Coinbase has a cleaner new-user experience, faster identity verification, and a simpler interface for first-time buyers. Start on Coinbase if you have never purchased crypto before, then migrate to Kraken once you want lower fees and access to staking. Residents of New York and Washington state cannot use Kraken at all, which is a hard constraint with no workaround.

Kraken earns a 4.2/5 rating. The 1.4/5 Trustpilot score is genuinely misleading and is addressed in full below. The real weaknesses are the interface complexity for new users, slow KYC during peak periods, and the state-level access restrictions.

Kraken Fee Breakdown: Standard vs Pro

Most negative reviews about Kraken fees come from users who stayed on the standard interface. Kraken runs two completely separate interfaces with very different pricing, and most users who sign up never discover the difference.

Kraken Standard (the default at kraken.com) charges an instant buy spread of approximately 0.9% to 1.5% per trade, plus a 1.5% transaction fee on top. A $500 purchase on this interface costs roughly $7.50 to $12.50 in fees. This interface is designed for simplicity. It is not designed for cost efficiency.

Kraken Pro (pro.kraken.com, same account login) uses a maker-taker fee model. For traders with under $50,000 in 30-day volume, maker fees are 0% and taker fees are 0.26%. On a $500 trade, you pay $0 (limit order) or $1.30 (market order). The savings over the standard interface are significant at every trade size.

Trade SizeStandard FeeKraken Pro FeeSavings
$100$1.50 (1.5%)$0.26 (0.26% taker)$1.24 saved
$500$7.50 (1.5%)$1.30 (0.26% taker)$6.20 saved
$1,000$15.00 (1.5%)$2.60 (0.26% taker)$12.40 saved
$5,000$75.00 (1.5%)$13.00 (0.26% taker)$62.00 saved

Using limit orders on Kraken Pro qualifies you for the 0% maker fee, reducing trading costs to network and gas fees only. Even at the taker rate, Kraken Pro is 4 to 6 times cheaper than the standard interface. Switching takes about 30 seconds: navigate to pro.kraken.com, log in with your existing credentials, and you are done. There is no new account, no transfer of funds required.

Withdrawal fees are separate from trading fees. ACH bank transfers (US) are free. Outgoing wire transfers cost $5. Bitcoin withdrawals cost 0.00002 BTC (approximately $1.30 at recent prices). Ethereum withdrawals cost 0.0035 ETH. USDT (ERC-20) withdrawals are approximately $1.50. These are in line with or cheaper than Coinbase's equivalent fees.

Is Kraken Safe? The Trustpilot Score Explained

Kraken's Trustpilot score of 1.4/5 is one of the most misleading data points in the crypto exchange review space. To understand why, you have to look at what the actual reviews say.

The overwhelming majority of negative Kraken Trustpilot reviews fall into two categories. First: KYC verification delays. Users who submitted documents during high-volume periods (typically after major market moves) experienced waits of 3 to 7 business days before their accounts were fully verified. Second: ACH withdrawal holds. New users who deposit via ACH bank transfer face a 3 to 5 business day hold before they can withdraw fiat. Both of these experiences are frustrating. Neither is a security failure. Neither indicates lost funds.

What is notably absent from Kraken's Trustpilot reviews: credible reports of funds actually disappearing. This matters enormously. In 13 years of operation, Kraken has never lost customer funds due to a hack. Compare this to the exchange landscape: Binance lost $40 million in a 2019 hack; Bitfinex lost $72 million in 2016; FTX collapsed in 2022 with $8 billion in customer funds missing. Kraken's Trustpilot score reflects friction and frustration. Its security record reflects something rarer: a complete absence of catastrophic failures.

The specific security measures that underpin this record include:

  • Cold storage for 95%+ of assets: the vast majority of customer funds are held in offline wallets, inaccessible to remote attackers even if Kraken's online systems are compromised.
  • Proof of Reserves since 2022: Kraken allows any user to cryptographically verify that their balance is accounted for in the exchange's total reserves. This was adopted before most exchanges began offering it.
  • Regulatory compliance across four jurisdictions: Kraken is registered with FinCEN in the US, licensed by the FCA in the UK, FINTRAC-registered in Canada, and AUSTRAC-registered in Australia.
  • Global Settings Lock: a feature that prevents account setting changes for 24 hours after the lock is engaged, making account takeover attacks significantly harder.
  • Kraken Security Labs: an internal research team that actively publishes findings on hardware wallet and smart contract vulnerabilities across the broader ecosystem.

The honest summary: Kraken is one of the safest exchanges available to US investors, with a security record that holds up against any competitor. The Trustpilot score is a measure of customer service friction, not platform security.

Kraken vs Coinbase: Key Differences

These are the two most-compared exchanges for US investors. They appeal to different types of users, and the right choice depends primarily on where you are in your crypto journey.

FeatureKrakenCoinbase
Maker fee0% (Kraken Pro)0.40% (Advanced)
Taker fee0.26% (Kraken Pro)0.60% (Advanced)
Coins available550+300+
Beginner UXModerateExcellent
StakingYes, 20+ coinsYes, limited in some US states
Available in NYNoYes
Phone supportYes, 24/7No
Trustpilot1.4/5 (KYC complaints)4.0/5
Security incidentsNone in 13+ years2021 account breach (6,000 users reimbursed)

The fee difference between Kraken Pro and Coinbase Advanced is material over time. A trader making $5,000 in purchases per month pays $156 per year on Coinbase Advanced (0.60% taker) versus $78 per year on Kraken Pro (0.26% taker). Over five years, that gap exceeds $390, before compounding effects on reinvested savings.

Coinbase has a genuinely better new-user experience: faster KYC, a cleaner interface, and FDIC-insured USD balances. Kraken wins on fees, coin selection, staking variety, and phone support. The practical recommendation: use Coinbase to get started, then move to Kraken when you are placing regular trades and want to stop overpaying.

Kraken Pro vs Standard: Which Should You Use?

The answer is almost always Kraken Pro, unless you are placing a single small purchase as a test and have no intention of trading regularly. The two interfaces share the same account, same funds, and same balance. The only differences are the fee structure, the order interface, and the URL.

Kraken Standard (kraken.com) is designed for simplicity. You select a coin, enter an amount, confirm the purchase. There are no order types to choose from, no order book to read, and no price charts beyond a basic summary. The tradeoff is the fee: 1.5% per transaction, which is 4 to 6 times higher than Kraken Pro for market orders and infinitely higher for limit orders (which are free on Pro as maker orders).

Kraken Pro (pro.kraken.com) presents a full trading interface: real-time order book, candlestick charts with multiple timeframes, and order types including market, limit, stop-loss, take-profit, and trailing stop. The interface is more complex, but the core action of placing a buy order requires only choosing a pair, entering an amount, and clicking buy. Most users who spend 20 minutes on the Pro interface find it straightforward enough for regular use.

When to switch: the moment you are spending more than $200 per month on crypto purchases. At that level, the fee savings from Kraken Pro exceed the friction of learning the interface within the first month. If you are placing a one-time test purchase of $50, the standard interface is fine. For anything more frequent or larger, Pro is the correct choice.

Kraken Staking: What You Can Earn

Kraken offers on-chain staking for more than 20 cryptocurrencies, including some of the most significant assets by market cap. Unlike centralized yield products (which are lending programs, not staking), Kraken's staking for assets like ETH involves actual protocol-level staking where your assets participate in network validation.

Current approximate APY rates as of early 2026 (these fluctuate with network conditions and should be verified at the time of staking):

  • ETH (Ethereum): approximately 3% to 4% APY. Staking requires a minimum of 0.001 ETH. Rewards are paid weekly. Note that ETH staking on Kraken involves an unstaking process that can take several days due to Ethereum's withdrawal queue.
  • DOT (Polkadot): approximately 10% to 12% APY. One of the highest-yield staking options on the platform. DOT has a 28-day unbonding period when you decide to unstake.
  • ADA (Cardano): approximately 3% to 5% APY. Cardano staking has no lockup period, which makes it one of the more flexible options for investors who may want to sell quickly.
  • ATOM (Cosmos): approximately 8% to 11% APY. ATOM staking has a 21-day unbonding period.
  • SOL (Solana): approximately 5% to 7% APY. Solana's staking epoch is approximately 2 days, meaning rewards compound faster than most other assets.

Kraken takes a commission on staking rewards, typically 15% of the gross yield. The rates above are the net rates you receive after Kraken's commission. Staking rewards are taxable income in the US in the year they are received, which is important to account for if you are staking significant amounts.

Compared to Coinbase staking, Kraken's staking offers broader asset selection and higher rates on assets like DOT and ATOM. Coinbase staking focuses primarily on ETH, SOL, and ADA. For investors who want to maximize yield across their portfolio, Kraken's staking program is more comprehensive.

Coin Selection and Unique Features

Kraken lists over 550 cryptocurrencies as of 2026, which puts it significantly ahead of Coinbase (300+) and in range of Binance.US (350+ on the US platform). The selection covers all major assets (BTC, ETH, SOL, ADA, DOT, AVAX, LINK, MATIC) plus a wide range of mid-cap and emerging projects.

Futures trading: Kraken offers perpetual futures contracts on major crypto pairs. Available to non-US users (US residents face regulatory restrictions on most futures products). Leverage is available up to 50x on some pairs for qualified international users.

Margin trading: US residents can access margin trading on select spot pairs with up to 5x leverage. This is restricted to users who have passed the appropriate verification tier and acknowledged the associated risks.

Kraken NFT marketplace: integrated into the main platform, supporting Ethereum and Solana NFTs. The marketplace charges 0% platform fees on primary sales and 1% on secondary sales. This is more competitive than OpenSea (2.5%) and most competing NFT platforms.

Kraken Bank: a US-chartered bank subsidiary that offers crypto-backed loans, USD custody, and traditional banking services to eligible US clients. As of 2026, Kraken Bank operates in select US states and represents a significant step toward integrating crypto with traditional banking.

The breadth of features makes Kraken one of the most complete exchanges available to US investors. Most users will not use all of these features, but having them available within a single regulated platform is a meaningful advantage over more limited competitors.

How to Withdraw from Kraken

Withdrawing from Kraken is straightforward once your account is fully verified. The options and associated costs differ by withdrawal method.

ACH bank transfer (US): free to initiate, no outgoing fee. Funds typically arrive in your bank account within 1 to 3 business days. This is the cheapest and most common withdrawal method for US users.

Wire transfer (US domestic): $5 outgoing fee. Funds arrive same business day if initiated before 3pm ET. Suitable for larger amounts where the flat fee represents a small percentage of the withdrawal.

SWIFT international wire: $0 to $35 fee depending on the currency and destination bank. SWIFT transfers take 1 to 5 business days. Available for most major fiat currencies.

Crypto withdrawals: fees vary by asset. Bitcoin: 0.00002 BTC. Ethereum: 0.0035 ETH. USDT (ERC-20): approximately $1.50. XRP: 0.02 XRP. Crypto withdrawals are processed within minutes and confirmed on-chain based on network congestion.

The most common complaint about Kraken withdrawals, particularly from new users, is that fiat withdrawals are delayed by the ACH settlement window. When you deposit via ACH, the funds appear in your account for buying but are not available for fiat withdrawal for 3 to 5 business days. This is standard fraud prevention across all ACH-based platforms and is not a Kraken-specific restriction.

There is no daily withdrawal limit on crypto withdrawals for fully verified accounts, though very large withdrawals may require manual review. Fiat withdrawal limits depend on your verification tier and can be raised by contacting support.

Kraken's US State Restrictions

Kraken is not available to residents of New York or Washington state. This is a hard restriction and not something that can be worked around by using a VPN or an out-of-state address. Creating an account with a false state of residence violates Kraken's terms of service and risks permanent account closure.

The reason for the New York restriction is the BitLicense. New York's Department of Financial Services (NYDFS) requires any crypto exchange serving New York residents to obtain a BitLicense, a regulatory license that involves significant compliance requirements, capital reserves, and ongoing reporting obligations. Kraken applied for and was denied a BitLicense in 2015. Rather than reapply under the terms NYDFS imposed, Kraken exited the New York market. Coinbase, Gemini, and a small number of other exchanges did obtain the BitLicense and remain available to New York residents.

Washington state has its own money transmitter regulations that Kraken has not sought licensing under. The result is the same: Kraken cannot legally serve Washington state residents.

For New York or Washington residents who want a comparable exchange with low fees and strong security, Gemini is the closest alternative. Gemini holds a BitLicense, has a comparable security record, and offers staking and a wide asset selection. Its fees are higher than Kraken Pro but lower than Coinbase standard.

FAQ

Is Kraken trustworthy?

Yes. Kraken was founded in 2011 and has never lost customer funds due to a hack or internal failure in over 13 years of operation. It holds over $3 billion in verifiable reserves, publishes Proof of Reserves attestations, and is regulated in the US, UK, Canada, and Australia. It is one of the most credible exchanges available to US investors by any objective security measure.

Why does Kraken have bad Trustpilot reviews?

The 1.4/5 Trustpilot rating reflects KYC verification delays and ACH withdrawal holds, not security failures or lost funds. Most crypto exchanges receive disproportionately negative Trustpilot scores because satisfied users rarely write reviews while frustrated users almost always do. Kraken's specific friction points are slow identity verification during peak periods (1 to 7 business days) and the standard ACH settlement window (3 to 5 business days) that delays fiat withdrawals. Neither issue represents a risk to your funds.

Is Kraken safer than Coinbase?

On the security track record, yes. Kraken has never lost customer funds to a hack. Coinbase experienced a breach in 2021 that affected approximately 6,000 accounts, though all affected users were reimbursed. Both exchanges use cold storage, publish reserve attestations, and maintain strong regulatory compliance. Coinbase has an advantage in FDIC insurance on USD balances, which Kraken does not offer. Neither exchange is unsafe by any reasonable standard, but Kraken's longer clean track record is a genuine differentiator.

How long does a Kraken withdrawal take?

Crypto withdrawals process within minutes and confirm on-chain based on network speed. ACH fiat withdrawals take 1 to 3 business days to arrive in your bank account. Domestic wire transfers arrive same business day if sent before 3pm ET. International SWIFT transfers take 1 to 5 business days. Delays beyond these windows are usually caused by account verification status or manual review on large withdrawals.

Can I use Kraken in the United States?

Yes, Kraken is available in 48 US states. The two exceptions are New York and Washington state. Residents of those two states cannot open a Kraken account. For everyone else in the US, Kraken is fully accessible and regulated under FinCEN as a registered Money Services Business.

Does Kraken report to the IRS?

Yes. Kraken is required by US law to report certain transaction data to the IRS. From 2025, exchanges including Kraken are required to issue Form 1099-DA to US customers, which reports proceeds from crypto sales. Kraken previously issued Form 1099-MISC for staking rewards exceeding $600. If you are a US user, assume all Kraken activity is visible to the IRS and plan your tax reporting accordingly. Kraken's built-in tax tools allow you to export transaction history for use with crypto tax software.

Our Verdict

Kraken earns its reputation as one of the most secure, low-fee exchanges available to US investors. The Trustpilot score is genuinely misleading: those complaints are about KYC delays and slow withdrawals, not lost funds or security failures. No major exchange has a cleaner security track record.

The fee structure rewards users who make the switch to Kraken Pro. If you are placing trades larger than $200 and staying on the standard interface, you are paying 4 to 6 times more than you need to. The switch takes about 30 seconds.

Kraken is best suited to intermediate investors who want a wide asset selection, low fees, and confidence in the exchange's security. It is not the right choice for complete beginners (Coinbase is easier to start with) or for residents of New York or Washington state.

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TG

Timmy Grimberg

Founder & SEO Director

Timmy Grimberg is the founder of TheTokener and a crypto SEO specialist with years of experience in Web3 content strategy. He has been active in crypto since 2017, specialising in hardware wallet security, exchange analysis, DeFi, and helping readers navigate self-custody without the jargon.

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